English & Maths
(Skills for Life)

At Best Training we can offer you Free Literacy & Numeracy courses leading to National Certificates accredited by either City & Guilds or OCR. We have tutors qualified in adult learner support covering both specialisms

ECDL Certification

The European Computer Driving Licence, ECDL is the required IT qualification for many companies and government services, such as the NHS. Best Training offer courses & exams to help you achieve this qualification.

ITQ - Level 2 Certificate in IT User Skills

The new ITQ is a full level 2 qualification and an equivalent level to an NVQ, however you do not have to be working to take this qualifcation. It comprises 3 or 4 units of the ECDL together with an assessed module Improving Productivity using IT.

Quality

Matrix is an externally accredited quality standard recognising an organisation's ability to provide Information, Advice & Guidance for learning and work. 
Customer First is an externally accredited quality standard recognising the manner in which companies engage with employers. It covers relationships, market awareness & staff training.

Microsoft IT Academy

Best Training is a Microsoft IT Academy We can offer a full range of Microsoft Official courseware together with Microsoft examinations.

Microsoft Office Specialist

Find out about the Microsoft Office Specialist (MOS),  The Microsoft Certified Application Specialist (MCAS) and also the core skills programmes IC³

Links

Citizenship - Life in the UK Test

This is our official page for Life in the UK candidates. It provides some insight as to what the test entails, whether you have to sit the test and what you need to know about the test.

Here are some useful contact details regarding different aspects of the test:

Information about Life in the UK Test

• Helpline: 08000 154 245
  
• Website: www.lifeintheuktest.gov.uk

Information about Citizenship Applications

• Nationality Helpline: 0845 010 5200
  
• Nationality Website: www.ind.homeoffice.gov.uk

Information about Settlement (Indefinite Leave to Remain) Applications

• Immigration and National Enquiry Bureau: 0870 606 7766
  
• Email enquiries: INDpublicenquiries@ind.homeoffice.gsi.gov.uk

Booking the Test

When you feel you are ready to book you can do this by phone on 0114 2664704 or in person by coming along to our centre. When booking the test it is advised you ring at least two weeks before you would like to sit the test. You may not sit the test within seven days of a booking being made. This allows you time to study. If you are not sure whether you have to take the test or not, contact the Immigration and Nationality Enquiry Bureau on 0870 606 7766.

Before taking the test, we recommend that you study the book "Life in the UK - A Journey to Citizenship". When you take the test, you will be asked whether you have studied the Second Edition of this book (tests from April 2007), since the First Edition tests are no longer available.  The chapters you need to study are:

• Chapter 2 - A Changing Society:
• Chapter 3 - UK today: A Profile:
• Chapter 4 - How the United Kingdom is governed:
• Chapter 5 - Everyday needs:
• Chapter 6 - Employment

- The Logo on the book.

Arriving to Take the Test

Here are some pointers for your test day:

• Please do not bring children or babies as we have no childcare facilities.
• Please park on the road outside as we have no allocated spaces for LITUK  candidates.
• Remember to bring your Identification (Acceptable Identification: Passport, Full UK Photo Driving Licence, Provisional UK Photo Driving Licence, Travel Document, Immigration Status Document) If in doubt please call us before the day of your test.
• Remember to bring the fee for the test - this is currently £34 and can be paid by cash or credit card.
  
• If you are a married woman and you want to be registered in your married name, but your Identification is in your maiden name, please bring your marriage certificate.
• If you have any disabilities that require additional equipment, facilities or help please inform us when making your booking.
• If you have a letter from the Home Office with a Reference number on it, please bring this letter with you.

The Test

There are 24 multiple choice questions, of which at least 18 must be answered correctly for a pass. The test is computer based. You will get your result straight after the test. The test certificate is valid for life. You will be able to practice using the computer before the test and you will be able to choose various screen fonts and colours to help you read from the screen better. You will be able to listen to the questions being spoken and the possible answers (in English only) by using headphones.

Rebooking or cancellation of the test

You need to give us as much notice time as possible, If you cancel within 7 days or do not show up for the test a £10 administration fee will be charged. For groups of 3 or more candidates booking at the same test time we will need payment in advance.

Revision Book & Guide

The book "Life in the UK - A Journey to Citizenship" can be bought from our centre. We also sell the official Home Office revision guide that includes test questions. If you find written English difficult then we can sell a DVD audio version of the study guide. If you can't make it into our centre to buy these then you can order them straight from The Stationary Office by calling the Freephone number 0800 121 6250